Refund policy

Thank you for shopping with Cute Kreations By K. Please read our policy carefully before making a purchase.

1. Final Sale
   All purchases made through our store/website are final. We do not offer refunds, exchanges, or cancellations for change of mind or dissatisfaction with the product.

2. Damaged or Defective Items
   If your item arrives damaged or defective, please contact us immediately at cutekreationsbyk@gmail.com within 2 days of receiving your order. We will require proof of damage, such as photographs of the damaged item and packaging, in order to process any claims.

3. Refunds or Replacements for Damaged Items
   In the case of a damaged or defective item, we may offer a replacement or, in some cases, a refund, depending on the situation. Refunds will only be considered if the item cannot be replaced or repaired.

4. Exceptions
   No refunds, exchanges, or returns will be processed unless the item arrives damaged or defective. We are not responsible for damage caused by misuse or mishandling after delivery.

5. Customer Satisfaction
   We aim to provide high-quality products and services. If you experience any issues with your order, please contact us as soon as possible so we can resolve the matter.

6. Changes to the Policy
   Cute Kreations By K reserves the right to modify or update this no-refund policy at any time. Any changes will apply to future transactions.